Frequently Asked Questions

Frequently Asked Questions

Yes, in addition to your smartphone we can also fix a wide variety of tablets and smartwatches as well.

Yes, We repair Samsung, LG, Motorola, HTC, Huawei and most other major brands.

While we cannot guarantee it we average a 75% success rate for water damaged phones. Here are some helpful tips:

  • To aid in a successful repair bring it to us as quickly as possible, even if it is still wet. The faster we can get to work on it the better the odds it can be fixed.
  • Don’t try to turn the power back on right away or push buttons on the phone or use forced air such as an air duster canister, hair dryer or any other forced air equipment as that can push water deeper into the phone and do more damage.
  • You can try to dry it out by placing it in rice or other absorbent material although bringing it to us as soon as possible is still the best course of action.

Click here for Water Damage

Yes we can! It could be just a loose charge port or possibly just dirty, it could also need a new battery. Bring it to us for a free evaluation and we will check it out. Our experienced technicians will quickly diagnose and give you an estimate of the time and cost to repair your device.

Of course. Most batteries will deteriorate over time or after several hundred charge/discharge cycles. While it is most common in older phones with older batteries sometimes newer phones and especially those that are used in harsh environments, specifically extreme hot or cold conditions, are more likely to fail faster.


See our battery page for additional information.

Absolutely, most smartphone repairs can be done in 30 minutes or less! We pride ourselves on being FAST!...after all it’s in our name!

Yes, we buy used phones and tablets including broken ones in some cases. We offer refurbished phones for sale too. Call, Contact Us or come by to find out more.

Yes, if you have 3 or more devices, we will offer a discount on the total cost and we also offer screen protectors at a reduced rate when combined with other repairs. Ask us for more details and special pricing.


For our business program click here.

Yes, we use only the highest quality original equipment manufacturer (OEM) parts, plus we provide lifetime warranties* on our parts. In addition to our top-notch service by our highly trained technicians, you can rest assured your devices are in good hands.


See the Fast Bros Warranty page for more details.

We only need it so we can test your phone or tablet after we repair it to ensure it is fully operational. If you don’t provide your code we cannot ensure all functions such as cameras and speakers are working properly.

Great question! We know you have choices when it comes to getting your devices repaired but in addition to our fast service and fair pricing, we also have the experience to make sure they are fixed right the first time! Our technicians have over 18 years of combined experience repairing smartphones and tablets and take great pride in their work, so rest assured your device is in good hands!


We are locally owned and operated! Your hard-earned money stays here to benefit our city and neighborhoods!


See our Company page to learn more about us.

Fast Bros’ limited lifetime warranty covers defects in the parts as well as the labor on the repair. However, we cannot cover issues caused by physical damage.


See the Fast Bros Warranty page for more details.

No, walk-ins are always welcome.


However, if it is more convenient for you, we do have scheduled appointments, so when you arrive, we will be ready and have your device fixed and back to you typically in 30 minutes or less.


Scheduling a Repair guarantees you won’t have to wait in line!

Yes, we can. In most cases, we offer back glass replacement in 24 hours and sometimes we can complete it the same day.


For Damaged Back Glass click here.

Fast Bros Phone Repair - FAQsp

​Our Business Program

Do you have multiple devices ​needing repairs on a regular basis? We’ve got you covered at Fast Bros Phone Repair.


Get our bulk discounts ​when you sign up for our Business ​Program and bring in 3 ​or more devices!

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