Frequently Asked Questions
Frequently Asked Questions
Yes, in addition to your Smartphone we can also fix a wide variety of Tablets, Smartwatches, and Gaming Consoles.
Yes, We repair Samsung, LG, Motorola, HTC, Huawei and most other major brands.
While we cannot guarantee it we average a 75% success rate for water damaged phones. Here are some helpful tips:
To aid in a successful repair bring it to us as quickly as possible, even if it is still wet. The faster we can get to work on it the better the odds it can be fixed.
Yes we can! It could be just a loose charge port or possibly just dirty, it could also need a new battery. Bring it to us for a free evaluation and we will check it out. Our experienced technicians will quickly diagnose and give you an estimate of the time and cost to repair your device.
Of course. Most batteries will deteriorate over time or after several hundred charge/discharge cycles. While it is most common in older phones with older batteries sometimes newer phones and especially those that are used in harsh environments, specifically extreme hot or cold conditions, are more likely to fail faster.
Absolutely, most smartphone repairs can be done in 30 minutes or less! We pride ourselves on being FAST! ...after all it’s in our name!
Yes, if you have 3 or more devices, we will offer a discount on the total cost and we also offer screen protectors at a reduced rate when combined with other repairs. Ask us for more details and special pricing.
Yes, we use only the highest quality original equipment manufacturer (OEM) parts, plus we provide lifetime warranties* on our parts. In addition to our top-notch service by our highly trained technicians, you can rest assured your devices are in good hands.
Great question! We know you have choices when it comes to getting your devices repaired but in addition to our fast service and fair pricing, we also have the experience to make sure they are fixed right the first time! Our technicians have over 18 years of combined experience repairing smartphones and tablets and take great pride in their work, so rest assured your device is in good hands!
Fast Bros’ limited lifetime warranty covers defects in the parts as well as the labor on the repair. However, we cannot cover issues caused by physical damage.
No, walk-ins are always welcome.
Yes, we can. In most cases, we offer back glass replacement in 24 hours and sometimes we can complete it the same day.
Our Business Program
Do you have multiple devices needing repairs on a regular basis? We’ve got you covered at Fast Bros Phone Repair.
Get our bulk discounts when you sign up for our Business Program and bring in 3 or more devices!